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Booking Terms & Conditions.

Bookings

The signing of the Booking Form by the party leader confirms the acceptance of the terms and conditions from time to time in force and shall be binding on the head of the party and all other party members.

No all-male parties or parties of guests who are all under the age of 21 will be accepted. No pets accepted other than seeing dogs for the blind. For the comfort of guests there is a no-smoking in the villas. To ensure comfort, security and peace of mind our homes are registered with the State Authorities and are in full compliance with all relevant legislation.

Rental Period

The rental period generally consists of a Saturday to Saturday booking. however other periods are occasionally available (please request) Midweek bookings may incur a 10% surcharge. Stays of 5 nights or less will incur a cleaning fee. The villa is available for occupation from 16:00 hours, local time, on the day of arrival until 10:00 hours on the day of departure.
Vacating after 10.00 may incur charges equivalent to one day’s accommodation cost.

Payment

A non-refundable deposit of £100.00 (or currency equiv.) is due within 7 days of your initial reservation and is to accompany the completed Booking Form. On receipt of your deposit we will bank your cheque and wait for clearance, following which we will send out a receipt and confirmation of booking. Please be aware that your booking is not confirmed until such time as your cheque has cleared.

Payment of the balance, plus the refundable security deposit is due no later than 8 weeks prior to your arrival date given in your booking form. On receipt, banking and clearance of your party’s final payment, we will send out your Arrival Pack.

Please note we accept credit or debit card payments. Surcharges of 4% levied by the card companies will be added to your invoice.

Security Deposit

All party members are held responsible for the full extent of any damage or breakages that may be caused to the villa, its fixtures, fittings and also for any items in the inventory during your stay.

We require a refundable security/breakage deposit to be paid at the time final payment is made. This deposit of £250.00 will be repaid to the head of the party by cheque, within 30 days of your departure from the villa, providing there are no breakages and you have returned the keys as requested. We check the inventory prior to your arrival and after your departure and will advise of any concerns. These may include additional cleaning costs for spills, stains etc.

We reserve the right to retain the security/breakage deposit (either in part or full) to cover breakages, damage, additional cleaning services or non-return of the keys. Receipts for repairs/replacements will be provided on request in the unlikely event that such retention of the security/breakage deposit is required.

All party members remain liable to the extent of the cost of the breakages, damages, additional cleaning services or other losses incurred by the owners as a result of your occupation the villa which exceed the security/breakage deposit. This shortfall will be due within 14 days of us notifying it to the head of the party.

Florida has a sub-tropical climate and care must be taken with food that is left uncovered. Apart from spoiling and contaminating, food left uncovered can attract insects very quickly. Any added costs for pest control services incurred from lack of care at the villa may be passed to you.

Cancellation by guests

In the event of your needing to cancel the following conditions will apply.

More than 8 weeks prior to the arrival date given on your booking form will result in the loss of the £100.00 deposit to cover administration costs.
5 – 8 weeks prior to the arrival date given on your booking form will result in the loss of 50% of the total value set out in your booking form.
Within 5 weeks of the arrival date given in your booking form will regrettably result in the loss of the whole total value as set out in your booking form. (not including security deposit)

Cancellations of any form can only be accepted in writing. Cancellation by telephone will not be accepted.

A party who fail to pay their final balance by the due date, (i.e. 8 weeks prior to arrival), may lose their booking and deposit. We will send out a reminder for all bookings approx. 1 month prior to the due date. If we do not receive the payment we endeavour to contact the head of the party, but if we do not receive payment or communication, then unfortunately we will cancel the booking and retain the deposit. If there is a problem, PLEASE CALL US.

We recommend that all party members take out holiday, injury, medical and cancellation insurance cover with a reputable insurance company/agent at the time of booking.

Cancellation by Owners

In the unlikely event that circumstances beyond our control necessitate cancellation of the booking we will refund any monies paid by the party (without interest, compensation and consequential loss of any kind). However we will always attempt to satisfy your booking with a villa of similar or superior standard.

Force Majeure

We accept no responsibility or liability for any loss or damage or alterations to the terms of this booking caused by events beyond the owner’s or their agent’s control. Including but not restricted to, war, civil commotion, flight delays or cancellations, technical difficulties with transportation, alteration or cancellation of schedules by carriers, adverse weather conditions, fire, flood, industrial dispute or any other event beyond their control.

Special Offers and Late Bookings

From time to time a “Special Offer” may be offered to fill a cancelled or un-booked week. Full payment of the “Special Offer” rental will be required with the completed Booking Form in order to confirm the booking. If you would like to be added to our e-mail list for such special offers please either call or e-mail us.

Contract

American Homes Sales & Management Ltd arranges villa rentals for our customers (“you”) with American Homes Rental & Management Inc. of Davenport Florida acting as their sales agents in the UK. When you make a booking with us, either via our website, our reservations department or through your travel agent, you enter into a contract with American Homes Rental & Management Inc. of Davenport Florida for the supply of services relating to villa rentals and management in Florida USA.

American Homes Sales & Management Ltd arranges car hire for our customers (“you”) with Affordable Car Hire acting as their sales agents. When you make a booking with us, either via our website, our reservations department or through your travel agent, you enter into a contract with Affordable Car Hire for the supply of services relating to Car Hire.

Safety and Security

Due to State Fire Regulations under no circumstances may more than the maximum number of persons identified on the Booking Form occupy the property.

Children must be supervised at ALL TIMES whilst in the pool area. Glass is NOT permitted in the pool area. Plastic glasses and plates etc. are provided at the villas.

Complaints

In the unlikely event of a problem arising regarding the villa whilst you are on holiday, immediate contact should be made with our local Management Company who will seek to resolve the matter speedily.

Disclaimer

LIABILITY- The property is privately owned and neither the owners, their agents, nor the Management Company accept any responsibility whatsoever for personal injury, accidents, loss or damage to persons or personal effects, however caused.

The owners and their agents reserve the right of entry at all time. (This includes but is not limited to such workers as pool maintenance crews and gardeners).

BROCHURE- Whilst all information supplied in the villa’s advertising literature is deemed to be correct and to the best of our knowledge, it is understood that the information is for guidance purposes and does not form part of any contract.

CONTENT- American Homes endeavours to assess the accuracy of the content and information in connection with all properties, goods and services advertised on this website. However, American Homes expressly disclaims and excludes all warranties, conditions, representations and terms, whether express or implied by statute, common law or otherwise, with respect to this website or the information, content, materials, properties, goods or services included in this site including, without limitation, as to the accuracy or completeness of the website, as to whether it is up to date and as to the condition of any properties, goods or services displayed or provided. American Homes reserves the right, at its sole discretion, to amend or withdraw details of any properties, goods or services offered on this website.

American Homes hereby excludes all liability for any claim, loss, demands or damages of any kind whatsoever (whether such claims, loss, demands or damages were foreseeable, known or otherwise) arising out of or in connection with the use of this website or the information, content or materials and any failure of a property owner or agent to advise American Homes of updated content and information included on this site, including without limitation, indirect or consequential loss or damage; loss of reputation; loss of use of money or otherwise, and whether or not advised of the possibility of such claim, loss demand or damages and whether arising in tort (including negligence), contract or otherwise. This statement does not affect your statutory rights.

Law

The booking contract is subject to and shall be construed in accordance with the laws of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

 



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